Shipping & Returns

Shipping destinations and costs

Austria: free shipping
Germany: free shipping
Other EU countries: € 9.90, free shipping on orders from € 149.00
Rest of the world (outside the EU): € 19.90, free shipping on orders from € 249.00

Note for the USA: This shop cannot ship to the USA. Customers in the USA are served by our US distribution partner Berkshire Innovations.

For deliveries to countries outside the EU, customs duties, import VAT and fees may apply. These are payable by the recipient and are not included in the prices shown.

Delivery times

Austria: 2–3 working days
Germany: 3–5 working days
Other EU countries: 5–8 working days
Outside the EU: 7–14 working days, depending on destination and customs clearance

We ship with DHL. Once your order has shipped you will receive an email with your tracking number.