General Terms and Conditions

General Terms and Conditions (GTC)

of Vulkanus GmbH, Egglstr. 3, 5400 Hallein, Austria (hereinafter “Vulkanus”)

1. Scope of Application

These GTC apply to all contracts concluded between Vulkanus and consumers (§ 1 KSchG) via the online shop at vulkanus.com. The version valid at the time of the order shall apply.

2. Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer. By clicking “Buy Now”, you place a binding order. The order confirmation by email constitutes acceptance of the offer.

3. Prices and Payment

All prices are gross prices including statutory VAT. Additional shipping costs are shown during the ordering process. We accept credit card, PayPal, Klarna and other payment methods displayed at checkout.

4. Delivery

Delivery will be made to the delivery address provided by the buyer. Delivery times are indicated on the product page. Vulkanus delivers within Austria, to Germany, to other EU countries and, where offered at checkout, to countries outside the EU.

5. Retention of Title

The delivered goods remain the property of Vulkanus GmbH until full payment has been made.

6. Warranty

The statutory warranty rights under Austrian law (ABGB, KSchG) apply. The warranty period is two years from the handover of the goods.

7. Liability

Vulkanus is liable without limitation for damages resulting from injury to life, body or health, as well as for damages caused intentionally or by gross negligence. Otherwise, liability is limited to the foreseeable, contract-typical damage.

8. Applicable Law and Jurisdiction

Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Salzburg, Austria. For consumers within the EU, the mandatory consumer protection law of their country of residence also applies.

9. Dispute Resolution

The EU Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr. We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.

Status: September 2026